Privacy Policy

1. INTRODUCTION
   HostGete, the details of which are indicated in our Terms of Service (“HostGete”), provides you with web hosting, domain name registration, and related products and services.

HostGete seeks to ensure the highest level of data privacy when offering its variety of quality products and services to HostGete customers and subscribers (“Subscribers”) (collectively, “You”, or “Users”).

At HostGete, the privacy and security of our Users is of paramount importance. HostGete is committed to protecting the data you share with us.

When this Policy mentions “HostGete”, “we,” “us”, or “our”, it refers to HostGete, which is responsible for the protection of your personal information in line with this Privacy Policy (“Data Controller”).

This Privacy Policy (“Policy”) explains how HostGete processes information that can be used to directly or indirectly identify an individual (“Personal Data”) collected on our Website, our services (“Service”), client area, and our public platform (“Platform”).

All personal data are processed securely in accordance with applicable regional and international data protection laws and standards.

For any questions regarding this Policy or any requests regarding the processing of personal data, please contact us at support@hostgete.com.

2. GENERAL PRINCIPLES. CONFIDENTIALITY
   HostGete shall process all Personal Data adhering to the general data processing principles:

• Lawfully, fairly, and in a transparent manner in relation to the data subject (lawfulness, fairness, and transparency);
• Collect and process Personal Data only for specified, explicit, and legitimate purposes and not further processed in a manner that is incompatible with those purposes (purpose limitation);
• Ensure that Personal Data is adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed (data minimization);
• Ensure that Personal Data is accurate and, where necessary, kept up to date (accuracy);
• Ensure that Personal Data is kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed (storage limitation);
• Process Personal Data in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical or organizational measures (integrity and confidentiality).

All and any information stored on HostGete’s Platform is treated as strictly confidential. All information is stored securely and is accessed by qualified and authorized personnel only.

3. INFORMATION WE COLLECT
   3.1. Information You provide to us.
   Information that is necessary for the use of the HostGete Platform
   We ask for and collect the following personal information about you when you use the HostGete Platform. This information is necessary for the adequate performance of the contractual arrangement which is in place between you and us and to allow us to comply with our legal obligations. Failing to provide any of this data or a decision to delete or object to the processing of any such data may result in the de-activation of your HostGete Account.

• Account signup information: When you sign up to HostGete, we require you to provide minimum information – email address and password. In some particular cases, we ask you to provide more information – such as your first and last name, identity verification, and contact details. Such information is required when you are applying for registration of a domain name and indicated as the WHOIS information.
• Login information: We collect basic profile and email scopes if you choose to sign up or log in using third-party services such as Google or Facebook (Meta).
• Identity verification information: To comply with the rules set forth by the Internet Corporation for Assigned Names and Numbers (“ICANN”) or registries, before the registration of a new domain name or thereafter, HostGete may collect identity verification information (such as images of your national ID card, passport, valid driving license, or other documents as required or permitted by applicable laws or regulations). Identity verification information may also be collected in other legitimate cases described in our Terms of Service or this Privacy Policy, especially if there are doubts about the accuracy of the data you provided or if risk checks show unusual results.
• Login information: We collect basic profile and email scopes if you choose to sign up or log in using third-party services such as Google or Facebook (Meta).
• Identity verification information: To comply with the rules set forth by the Internet Corporation for Assigned Names and Numbers (“ICANN”) or registries, before the registration of a new domain name or thereafter, HostGete may collect identity verification information (such as images of your national ID card, passport, valid driving license, or other documents as required or permitted by applicable laws or regulations). Identity verification information may also be collected in other legitimate cases described in our Terms of Service or this Privacy Policy, especially if there are doubts about the accuracy of the data you provided or if risk checks show unusual results.
• Operational verification information: In certain operational, legal, abuse-prevention, or compliance-related situations, we may collect and process additional information and supporting documentation necessary to investigate, verify, or resolve requests and disputes related to accounts, domain registrations, hosted content, service misuse, payment disputes, account suspensions, or ownership claims. Depending on the nature of the request, such information may include proof of identity, proof of ownership or authority, transaction-related documentation, business registration documents and other records, and other documents reasonably required to assess and process the request in accordance with applicable laws, contractual obligations, and legitimate business interests.

• Payment information: To order and use features of the HostGete Platform (such as web-hosting, domain name registration), we may require you to provide certain financial information in order to facilitate the processing of payments. We use third-party payment processor services, so we do not collect and store full credit card information (we receive information about the payment status and store only the last 4 digits of the payment method for reference). In cases involving payment fraud checks, dispute assessments, or payment-related account validation, we may request limited payment-source information or transaction documentation strictly necessary to validate the legitimacy of a payment.
• Communications, chats, messaging: When you communicate with HostGete (including by using support tickets, inquiry windows, or chat features), we collect information about your communication and any information you choose to provide or disclose. In order to respond to your request, we may also access information provided in your HostGete Account, purchase history, and service status.

• AI Memory: In cases where AI-powered support or memory features are enabled by you, to provide you with these features we use useful details from onboarding information you provide (such as your goals and project details), conversation data (including chats with HostGete AI support features), activity events within the client area control panel, and generated structured summaries (“memories”) from the mentioned content to personalize your experience.
• Job applicants’ information: We also collect information that you provide to us when applying for any open career positions, whether by email, our official portal, or otherwise. This information is used solely for recruitment purposes.
• Participation information: When you apply to, register for, or participate in any program, partnership, or initiative offered by HostGete, we collect the information you provide as part of the application and participation process. Depending on the nature of the initiative, such information includes contact details, professional or business information, website or social media information, and any other information necessary to assess and manage your participation.
• Visitors and users of our User’s websites or services: We may also collect or store information pertaining to visitors and users of our User’s websites or services (“Users-of-Users”), solely for and on our Users’ behalf as a data processor, subject to our Terms of Service.

You may also choose to provide us with information when you fill in a form, conduct a search, update or add information to your HostGete Account, respond to surveys, post to community forums, participate in promotions, or use other features of the HostGete Platform, or otherwise interact with us, regardless of whether you have a HostGete Account or are a User of our Services.

We advise against posting any information you don’t wish to make public on the HostGete Platform. If you upload any content to your account or post it on your Website and provide it in any other way as part of the use of any Service, you do so at your own risk.

HostGete processes information you provide to us on the legal basis of:

• Your consent, expressed when voluntarily submitting and filling your Personal Data details in sign-up forms, by email, support tickets, or inquiry windows, etc.;
• Conclusion and performance of contractual arrangements and obligations between HostGete and the User;
• Pursuance of legitimate interests of HostGete, as Data Controller and manager of the HostGete platform;
• Compliance with a legal obligation to which HostGete is subject, including, but not limited to, ICANN rules and domain registry guidelines.

Disclaimer
Please always take care and observe at least the following minimum requirements for the protection of your personal information:

• Please omit using your name, address, telephone number, email, personal identification number, date of birth, bank account number, card number, or other special (sensitive) data in the subject of any support request, ticket, or file name;
• Please omit using your personal access codes, complete payment card numbers, and other sensitive financial information, or other specific confidential data, in the body texts of requests, emails, or similar communications to us; and
• Please make sure that any remaining personal data is indicated only to the extent strictly necessary for the purposes for which the message, request, or inquiry is sent.

Right to delete your data
You may at any time access and edit, update, or delete your contact details by logging into your HostGete platform Account.

Please note that you will only be able to delete your registered email during the de-activation of your HostGete Account. To deactivate your Account and request deletion, please submit your request to support@hostgete.com, and you will be provided with further guidance.

Information related to the calls or meetings you participate
In cases where you call HostGete or schedule an appointment for a meeting, such conversations may be recorded by HostGete for quality management purposes. As a result, we will be able to maintain and improve the quality of HostGete services based on our quality standards and policies. For this purpose, we may process the following data: email address, date and time of conversation, its duration, audio and/or video recording, and any other personal data provided by you voluntarily during the conversation. Also, the provided email address and/or phone number may be used for the purposes of allowing you to reach us or contacting you regarding your matter.

In such cases, processing is based on our legitimate business interests to improve user experience or is based on your consent, such as when you consent to video recording by turning your video on or provide certain data voluntarily. The recordings will be kept for up to 30 days and deleted thereafter as soon as technically feasible.

Information related to the requests submitted without having a HostGete Account
In cases where you submit a request for an inquiry, partnership, or custom service through our public platform without having a HostGete Account, such requests will be processed by HostGete under this Policy for the purpose of facilitating connections, addressing your queries, or providing relevant support.

3.2. Information We Collect when You use the Platform
When you use the HostGete Platform or contact us directly by any communication channel, we may collect information, including personal information, about the services you use and how you use them.

This information is necessary for the adequate performance of the contract between you and us, to enable us to comply with legal obligations, and given our legitimate interest in being able to provide and improve the functionalities and security of the HostGete Platform.

Automatic collection of data

• Log data and device information: We automatically collect log data and device information when you access and use the HostGete Platform, even if you have not created a HostGete Account or logged in. That information includes, among other things: Internet protocol (IP) addresses, browser information (including its type), Internet service provider (ISP), referring/exit pages, device properties (including its operating system), date/time stamps, and/or clickstream data.
• Tracking technologies and cookies: We use cookies, beacons, tags, scripts, and other similar technologies to monitor platform activity. We also automatically collect information about the device’s operating system, phone model, device ID, and customer registration details. For more detailed information on the use of these technologies, please review our Cookies Policy.
• Usage information: We use analytics tools, including Google Analytics, to collect information about your interactions with the HostGete Platform (such as the pages or content you view, your searches, and other technical actions on the HostGete Platform). These tools may place cookies on your web browser to identify you as a unique user.
• Geo-location data: We collect information about your approximate location as determined by data such as your IP address to offer an improved user experience and comply with applicable regional legal requirements, such as taxes, localized pricing, and network routing. Such data is collected only when you access the HostGete platform using your device.

Abuse prevention data

To help detect and prevent abuse and other use of services inconsistent with our Terms of Service, we process certain information to assess potential misuse of our services. This assessment is based on data points related to payments and its history, account activity, your use of services (including suspensions related information), device information and your interactions with our platform. It enables us to identify patterns that may signal misuse and take proportionate and timely action to protect our platform.

Hostinger processes this information on the legal basis of:

• Your consent;
• Conclusion and performance of contractual arrangements and obligations between Hostinger and the User;
• Pursuance of legitimate interests of Hostinger, as Data Controller and manager of Hostinger platform.

4. HOW WE USE YOUR DATA?
   We use, store, combine, and process information, including personal information, about you to provide, understand, improve, and develop the HostGete Platform, create and maintain a trusted and safer environment, and comply with our legal obligations.

• To identify: Personal identification information is collected and processed for the purposes of User identification as well as the use of services and domain name registration. Additionally, this information may be used to provide Users with support, letting them know about upcoming updates or improvements, and providing information regarding changes to any Terms of Service (including changes to this Policy) as well as other important information.
• To create and maintain a trusted environment: We verify or authenticate information or identifications provided by you (such as identity documents, emails, or phone numbers). We also use collected information to detect and prevent fraud, spam, abuse, security incidents, and other illegal and harmful activities.
• To create aggregated statistical data: To carry out market research and analysis necessary for running our business and improving our services, we use aggregated and/or inferred non-personal information enabling us to evaluate our customers’ needs, sales, and other trends of our activities.
• To stay connected: We use information about data usage, devices, and operating systems to diagnose problems with our servers, administer our Platform, optimize our infrastructure and services, and make your browsing and purchasing experience more enjoyable.
• To customize marketing: To provide more customized offers to our Users, we may conduct data analysis based on information you provide to us and your interactions with the HostGete Platform.
• To send service and billing messages: HostGete may also contact you with important information regarding our Services, or your use thereof. For example, we may send you a notice (through any of the communication channels available to us) if a certain Service is temporarily suspended for maintenance; reply to your support ticket or email; send you reminders or warnings regarding upcoming or late payments for your current or upcoming subscriptions; forward abuse complaints regarding your hosting plan; or notify you of material changes in our Services. This kind of communication is essential; for this reason, no opt-out possibilities are given to avoid receiving such Service and Billing Messages unless you are no longer a HostGete User (which can be done by deactivating your Account via support@hostgete.com).
• To inform you about the status of an unfinished order: We may send you an email notification about the status of your unfinished order or abandoned shopping cart. Such notifications are based on our legitimate interest in improving your experience with us and assisting you with any issues related to your orders. You have the full right to opt-out of receiving such notifications at any time through the unsubscribe link provided in the email or your account settings.
• To register domains: In certain jurisdictions or pursuant to the rules of the ICANN or certain registries, domain name registration information has to be made available and accessible to the public through a “WHOIS” search. The WHOIS database is a publicly accessible database that lists the domain name registration information for a particular domain name, the name server(s) to which the domain name points, and the domain name’s creation and expiration date. The domain name registration information you provide is stored by HostGete and is made available to the public through WHOIS searches. HostGete may deposit your domain name registration information with a third-party escrow provider to comply with ICANN requirements. At times, Users may receive solicitations that result from searches of the publicly available WHOIS database by other companies or individuals. Any such solicitations or email communications do not come from HostGete, and HostGete is not responsible for the use of WHOIS information by third parties. HostGete acts only on the basis of ICANN rules and requirements. For more information see: https://www.icann.org/resources/pages/approved-with-specs-2013-09-17-en#whois.
• To contact you: In order to notify you regarding your Account, to troubleshoot problems with your Account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email (support@hostgete.com), telephone, text messages, or our official customer portal.
• To operate registration and participation submissions: When you apply to, register for, or participate in any program, partnership, or initiative offered by HostGete, we use the submitted information in order to evaluate your application, assess eligibility, manage your account, provide related communication, and analyze performance. Where applicable, we may publish and maintain your public profile listing on our website, making it available to visitors for the purpose of discovering your services.
• To facilitate connections: When you visit our website and select a public professional profile or partner listing to request contact and obtain information about professional services, we process and share the information you provide directly with the selected partner or professional for the purpose that they can contact you to respond to your request.
• To handle sales-related inquiries: When you reach out with questions about our Services or potential purchases without logging into your HostGete Account (e.g., as a prospective customer), HostGete will handle your requests. If you agree to provide your email address and other information (such as your needs and preferences), we will use this data to provide you with personal assistance, as well as to email you with information related to your inquiry and follow-up communication. Our communication data will be kept for up to 90 days and deleted thereafter as soon as technically feasible.
• To get feedback: We may contact you via email to invite you to review any services and/or products you received from us in order to collect your feedback and improve our services. We might use a trusted external platform or service to collect your feedback, which means we may share your name, email address, and reference number for this purpose.
• To provide Security and Monitoring services: If you activate automated monitoring services offered by HostGete, we use your verified account email and domains registered with us to detect potential data breaches or security alerts involving your data and notify you about this by email and/or through alerts in your account control panel.
• To provide AI-powered support and personalization: If you have enabled AI Memory or AI-powered support features, we use that data to personalize your experience at HostGete, such as: (i) providing contextually relevant responses when you chat with HostGete AI support features; (ii) proactively suggesting relevant features or actions based on your goals; and (iii) personalizing product and feature recommendations based on your requests. This processing is based on your consent. You may disable these features or request deletion of all data used for this purpose at any time through your Account settings or by contacting support@hostgete.com.
• To provide, operate, and improve the Services.
• To enhance data security and to prevent fraud.
• To comply with applicable laws and regulations.

5. JOB APPLICATIONS
   HostGete welcomes all qualified Applicants to apply to any of our open positions by sending us their contact details and CV (“Applicants Information”) via our official platform, or through any other designated recruitment channels provided by us.

We understand that privacy and discreteness are crucial to our Applicants and are committed to keeping Applicants Information private and using it solely for HostGete’s internal recruitment purposes (including for identifying Applicants, evaluating their applications, making hiring and employment decisions, and contacting Applicants by phone or in writing).

HostGete may retain Applicants Information submitted to it for no longer than one year after the applied position has been filled or closed. We collect this information to re-consider Applicants for other positions and opportunities at HostGete; we can use their Applicants Information as a reference for future applications submitted by them; and if the Applicant is hired, for additional employment and business purposes related to his/her work at HostGete.

If you previously submitted your Applicants Information to HostGete, but now wish to access it, update it, or have it deleted from our systems, please contact us at support@hostgete.com.

6. INFORMATION PERTAINING TO VISITORS AND USERS OF OUR USER’S WEBSITES OR SERVICES
   We may collect, store, and process certain information pertaining to visitors and users of our User’s websites or services, solely on our Users’ behalf and at their direction. Each of our Users is able to collect and manage information, including personal data, via their website. Such information and personal data are then stored within HostGete’s hosting infrastructure. For such purposes, under applicable data protection laws, HostGete may in certain limited cases, as specified in our Terms of Service, be considered as a “data processor” of such information pertaining to visitors and users of their websites or services. The Users controlling and operating such User websites shall be considered as the “data controllers” of such information, and shall be solely, completely, and fully responsible and liable for complying with all laws and regulations that may apply to the collection and control thereof, including all privacy and data protection laws of all relevant jurisdictions.

The User shall be solely, completely, and fully responsible for the security, integrity, and authorized usage of information related to visitors and users of their websites or services, and for obtaining consents, permissions, and providing any fair processing notices required for the collection and usage of such information.

HostGete has no direct relationship with the individual visitors and users of our User’s websites or services whose personal data it processes. If you are a customer of any of our Users and would like to make any requests or exercises your rights regarding your personal data, please contact such User(s) directly.

For more information about the data processing arrangement between us and our Users, please review our Terms of Service.

7. DIRECT MARKETING AND SERVICE EXPIRATION NOTICES/RENEWAL REMINDERS

When creating an Account on our Platform or thereafter, subject to the available functionalities, you are free to manage your preferences regarding receipt of various communication, including marketing offers and other marketing information, or service expiration reminders, through your e-mail, phone (SMS and (or) Whatsapp messages) or in your Account.

We use contact details provided and your preferences for sending certain communications:

• Marketing communication and quality surveys via e-mail. We may send marketing communication (e.g., newsletters,  special offers, and other information related to our Services) to your e-mail based on our legitimate interest, provided you have used or signed up for a Service from us (including used a free trial) (e.g., pursuant to Art. 6(1)(f) of the GDPR, where applicable). This allows us to keep you informed about our products, Services and updates that may be relevant to you. Also, we may contact you via e-mail with surveys or feedback requests to better understand your needs and improve the quality of our Services. This communication is based on our legitimate interest in improving user experience and understanding customer needs (e.g., pursuant to Art. 6(1)(f) of the GDPR, where applicable).
  Above communications may be sent during your active use of the Service and for up to 90 days after your last interaction with us (e.g., subscription expiration or termination). After this period, such communication can be sent in cases where we receive your consent for such purpose (e.g., pursuant to Art. 6(1)(a) of the GDPR, where applicable).
  In addition, we may send you marketing communication about our services, offers, updates and, where relevant, information related to your interaction with our platform (including purchase-related recommendations and reminders), provided that you have created an Account and engaged with our services (for example, by showing interest in a service, adding a service to your cart, or performing similar actions on our platform). Such communication is based on our legitimate interest to inform you about relevant service offerings and updates and to maintain our relationship with you following your active engagement with our services (pursuant to Article 6(1)(f) of the GDPR, where applicable).
  You are free to opt-out of such communications at any time after creation of your Account (please see “Right to object / revoke consent” below).
• Marketing communication via phone (SMS and (or) WhatsApp). We will only send such communication (e.g., special offers), if you have given us consent (e.g., pursuant to Art. 6(1)(a) of the GDPR, where applicable). You have the right to withdraw your consent and stop receiving our communications via SMS and (or) WhatsApp at any time (please see “Right to object / revoke consent” below). Your consent will be valid for a period of 36 months after your last interaction with us (e.g., subscription expiration or termination), unless you withdraw it earlier. After this period, we will ask you to renew your consent before continuing to send marketing messages.
• Transactional messages via phone (SMS and (or) WhatsApp). Where allowed under applicable laws, we may send you important messages, which follows to one of the following categories: (i) subscriptions and payments (e.g., service expiration reminders, failed payments); (ii) account and its security (e.g., account or its security-related updates and alerts); or (iii) service status and changes (e.g., significant information, which might influence continuous use of the service). These messages are not considered direct marketing. This is based on our legitimate interest in ensuring proper service provision, maintaining account security, and preventing Service disruptions (e.g. pursuant to Art. 6(1)(f) of the GDPR, where applicable). You are free to opt-out from receipt of such messages anytime or choose which type of messages you want to receive (please see “Right to object / revoke consent” below). Note that this right might be limited in cases where we have an obligation to send certain messages (e.g. reminders under ICANN rules).

Our communications, depending on your preferences, may be personalized taking into account any other information which you have provided to us (e.g. location, social media profile information, purchase history etc.) or we have collected or generated from other sources as described in this Policy.

Please note that while we strive to send service expiration notices via SMS/WhatsApp for all applicable Services, we do so at our discretion and are not obligated to send such notices for every Service. Also, content sent via different communication channels may differ.

Right to object / revoke consent
If you wish to change your communication preferences (withdraw your consent or object (opt-out)), you are free to exercise such option at any time you wish by:

1. Following the instructions to unsubscribe in the received email (usually, by clicking on a link for that purpose at the bottom of our email) or text message;
2. Visiting and adjusting your personal account settings (communication preferences) within your client area dashboard.

You may also at any time refuse to receive information from us by sending an email to support@hostgete.com.

8. OTHER USES OF YOUR PERSONAL DATA

• Developing platform: We use data, including public feedback, to conduct research and development for the further improvement of our platform in order to provide you and others with a better, more intuitive, and personalized experience, and to drive platform growth.
• Customer support: We use data to help you and resolve system problems. We use the data (which can include your support tickets and communications) to investigate, respond to, and resolve complaints and technical issues (e.g., bugs or server errors).
• Aggregate insights: We use data to generate aggregate insights. We use your data to produce and share aggregated, anonymized insights that do not identify you personally.
• Security and investigations: We use data for security, fraud prevention, and investigations. We use your data (including your communications) if we think it’s necessary for security purposes or to investigate possible fraud or other violations of our Terms of Service or this Privacy Policy and/or attempts to harm our Users or network infrastructure.

8. SOURCES OF PERSONAL DATA
   We collect and receive your Personal data from yourself (including your device) as well as from the following sources:

• Social network operators (such as Facebook, Google, etc., if you choose to use third-party login features);
• Third-party service providers, automated tools, payment gateways, and our upstream registry/hosting partners;
• If you activate automated security or monitoring features, we may use trusted third-party security databases to access data regarding potential credential leaks or security breaches involving your registered assets;
• Other legitimate and lawful sources.

10. RETENTION AND DELETION

We generally retain your personal information for as long as is necessary to provide our services and to comply with our legal obligations. Where your personal information is no longer required we will ensure it is securely deleted.

If you would like to stop us using your personal information, you shall request that we erase your personal information and close your Hostinger Account.

After de-activation of Account, we will still retain the following data for the purposes of compliance with applicable legal requirements (such as tax, accounting, legal reporting, AML, other), for as long as we are legally required by virtue of such legal requirements:

• profile with de-personalised information (we will change your email into user@deleted.com, erase you name, surname and contact information) like purchased services, login information, payment information, etc.

Please also note that we may further retain some of your personal information in such cases (i.e., after closure of your Hostinger Account):

• as long as it is necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety. If Hostinger suspends your Hostinger Account for safety reasons, we may retain certain information from that Hostinger Account to prevent that User from opening a new Hostinger Account or otherwise using Hostinger services in the future, for up to one (1) year;
• the extent necessary to comply with our legal obligations. Hostinger may keep some of your information for tax, legal reporting and auditing obligations;
• forum posts or other publicly visible information may continue to be publicly available on the Hostinger Platform, even after your Hostinger Account is deactivated. However, attribution of such information to you will be removed. Additionally, some copies of your information (e.g., log records) may remain in our database, but are disassociated from personal identifiers;
• to resolve disputes;
• to enforce our agreements and/or pursue or protect our legitimate interests;
• as we protect Hostinger Platform from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time;
• domain name registration data – at the moment of writing this Policy, in order to register domain, we are requested to provide personal information about the owner of domain; this information is shown in WHOIS directory and is public. For more information, please visit https://www.icann.org/registrants.

11. DATA TRANSFERS AND USE OF THIRD-PARTY SERVICES
    While collecting and processing your Personal Data, we may perform data transfers to various third parties as described below.

11.1. With your consent or under another legitimate basis
We will share your Personal Data with companies, organizations, or individuals outside of our company when we have your consent to do so or under other legitimate business and legal bases.

11.2. Where do we process your personal data?
Users’ personal information may be maintained, processed, and stored by HostGete and our authorized affiliates, cloud infrastructure providers, and upstream data center partners in secure regional and international jurisdictions necessary for the proper delivery of our Services and/or as may be required by law.

Job applicants’ information will be maintained, processed, and stored in secured cloud storage environments provided by our Third-Party Services and within our official operational locations solely for recruitment evaluation.

HostGete affiliates and service providers (such as third-party data centers, payment gateways, automation and billing platforms like WHMCS, domain registries, website analytics tools, automated security monitoring databases, or integrated AI-powered service features) that store or process your personal data as well as the personal data of your users on HostGete’s behalf are contractually or legally committed to keeping it protected and secured in accordance with industry standards.

Domain name registration data and identification data are shared with authorized upstream domain registries and third parties in accordance with ICANN rules and registry regulations. For more information, please visit https://www.icann.org/resources/pages/approved-with-specs-2013-09-17-en#whois.

Fraud Prevention & Order Verification: While implementing fraud detection processes as part of our automated ordering system, we may share limited transaction and account identifiers with trusted third-party fraud prevention and risk assessment service providers to analyze risks and maintain platform safety.

Identity Verification Services: In cases where automated identity verification is required due to unusual risk profiles or regulatory compliance, we may utilize authorized third-party verification providers. These providers may process data strictly for the duration of the verification session to confirm authenticity. As a user, you always maintain the right to object to automated processing and request a manual verification review through support@hostgete.com instead.

Third-Party Services & License Activations: If you choose to purchase or activate optional third-party add-ons, software licenses, or external services integrated into our platform, those respective third-party providers will receive the limited information (such as your registered email address or domain name) necessary to provision and activate your license. These providers will process your information in accordance with their own respective Privacy Policies.

Selected Partners & Agencies: When you select a partner or specialized agency listed through our website and voluntarily submit a request for contact, we share the contact details you provide directly with that selected professional to enable them to fulfill your request and respond to your inquiry.

We may share non-personally identifiable information publicly as well as with our partners (such as publishers or advertisers). For example, we may share information publicly to show trends about the general use of our platform.

If we are involved in a merger, reorganization, acquisition, or sale of assets, we will continue to ensure the confidentiality of any Personal Data and give all affected Users appropriate and timely notices.

Server Locations & International Data Transfers: Some of our primary or upstream servers and cloud infrastructure are located outside your local jurisdiction, such as in the United States, Singapore, India, or other global data center hubs. Therefore, depending on your choice of Services or server deployment, your personal data, as well as the personal data of your users, may be transferred to and processed by data centers and sub-processors established in these third countries. We will ensure that any such international data transfers are conducted securely and comply with applicable data protection laws and robust contractual safeguards.

Transfer and Disclosure of Data to Competent Authorities: In certain situations, HostGete may be required to disclose personal data in response to lawful requests by public, judicial, or law enforcement authorities, including when it is required to meet national security or legal investigation requirements, and will do so where permitted or mandated by applicable local laws.

11.3. Data Localization Obligations
If you reside in a jurisdiction that imposes “data localization” or “data residency” obligations (i.e., requiring that Personal Information of its residents be kept within the territorial boundaries of such country/jurisdiction), and this fact is brought to our attention, we may maintain your Personal Information within such territorial boundaries if we are legally obligated to do so and if technically supported by your purchased plan. You acknowledge that while doing so, we may continue to collect, store, and use your technical and account information through our global infrastructure to provide uninterrupted services.

11.4. Targeting and Advertising
We use marketing, analytics, and advertising tools provided by platforms like Google and Facebook (Meta). You should carefully review the privacy policies of these respective service providers to understand their data collection practices, targeted advertising mechanisms, and your opt-out rights.

11.5. Social Media Features and Widgets
Our Services may include certain Social Media features, widgets, and single sign-on (SSO) integration, such as “Google Sign-In” or “Facebook Connect,” as well as sharing buttons or interactive mini-programs. These Social Media Features may collect technical data such as your IP address or which page you are visiting on our Website, and they may set cookies to enable them to function properly. These features are governed entirely by the privacy policies of the respective third-party providers hosting them.

11.6. Legal Obligation to Disclose Personal Data
We will reveal your Personal Data to regulatory, state, or public authorities without your prior permission only when we are legally required to provide such information. This includes responding to legal processes, defending our legal rights, or cases where we have a good faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to:

• Meet any applicable law, regulation, legal process, or enforceable governmental request;
• Enforce our applicable Terms of Service, including the investigation of potential violations or service abuse;
• Detect, prevent, or otherwise address fraud, network security, or technical infrastructure issues.

11.7. Other Disclosures
We may share your personal data in manners other than as described above only pursuant to your explicit consent, or if we are legally obligated or compelled to do so by a court of law.

12. SECURITY
    HostGete has implemented security measures designed to protect the Personal Information you share with us, including physical, electronic, and procedural measures. Among other things, we offer HTTPS secure access to most areas on our Services. We also regularly monitor our systems for possible vulnerabilities and attacks, and regularly seek new ways and Third-Party Services for further enhancing the security of our Services and protection of our Visitors’ and Users’ privacy.

Regardless of the measures and efforts taken by HostGete, we cannot and do not guarantee the absolute protection and security of your Personal Information, or any other User Content you upload, publish, or otherwise share with HostGete or anyone else.

We therefore encourage you to set strong, unique passwords for your User Account and avoid providing us or anyone with any sensitive information of which you believe its disclosure could cause you substantial or irreparable harm.

If you have any questions regarding the security of our Services, you are welcome to contact us at support@hostgete.com.

13. YOUR RIGHTS
    You are entitled to a range of rights regarding the protection of your Personal Data, which are subject to limitations, restrictions, and conditions as laid down in applicable data protection laws. Those rights include:

• The right to access the information we process about you;
• The right to rectify incorrect/inaccurate or incomplete information about you;
• The right to transfer all or part of the information collected about you to yourself or another data controller, where technically feasible (the right to data portability);
• The right to erase any data concerning you. Users may demand erasure of data without undue delay for legitimate reasons, e.g., where data is no longer necessary for the purposes it was collected, or where the data has been unlawfully processed (subject to the retention rules stated in Section 10);
• The right to the restriction of data processing. Users, for legitimate purposes, may obtain restriction of data processing from the controller;
• The right to object to the processing of Personal Data when processing is carried out on the basis of legitimate interest, as well as in cases of the use of your personal data for direct marketing purposes, as specified in this Policy.

Some of the rights listed above are easy to exercise: for instance, you may at any time access, edit, update, or amend your details, or opt out of receiving communications from us by visiting and adjusting your personal account settings within your client area, or by emailing us at support@hostgete.com.

When you object to the processing of Personal Data where processing is carried out on the basis of our legitimate interest, we will carefully consider such a request, which may result in your Account closure, suspension, or deactivation due to technical limitations.

Where the processing of your personal data is based on your consent, you can withdraw your consent at any time by contacting us at support@hostgete.com.

Users have the right to lodge a complaint with the competent Data Protection Authority in their country of residence in the event where they believe their rights have been infringed. However, we highly recommend attempting to reach a peaceful and quick resolution of any possible dispute by contacting our team first.

Automated Individual Decision-Making, Including Profiling
In certain cases, we may make automated decisions related to you. We may use technology to assess your personal situation, system usage, and other factors to predict potential risks or outcomes (this practice is known as profiling), primarily for fraud prevention and network security. We implement this to make decisions that are fair, consistent, and informed by accurate data.

In cases where a decision based solely on automated processing produces legal effects concerning you or similarly significantly affects you, you have the right to contest the decision, express your point of view, and request human intervention. You can do this by contacting our Customer Support team through your dashboard or by using the email indicated in this section. We will review your request and provide a human review of the system decision, ensuring that your rights are fully respected.

For example, we make automated decisions and profiling in the following cases:

• Fraud Prevention Checks: We perform automated fraud prevention checks before a purchase or order is accepted. This helps to protect our genuine customers, our infrastructure, and our website from potential risks of fraud, consumer scams, billing disputes, or payment abuse. This processing is necessary for the proper performance and fulfillment of our contract with you. If our automated system, based on specific data and behavior patterns, determines that a transaction poses a high security or fraud risk, we will be able to block or halt the completion of that purchase.
• Discount and Promotional Evaluations: We utilize automated logic to evaluate whether to apply a discount, credit, or promotional offer to the price of the product or service you are purchasing. This logic is used strictly to provide benefits or incentives and will never be used to increase the price of the product or service you want to purchase. This processing is based on our legitimate business interest to enhance customer experience and encourage long-term commitment.
• Service Abuse Risk Assessment: We assess the risk of abuse or any other use of our infrastructure that is inconsistent with our Terms of Service to apply appropriate and timely mitigation measures. We use automated systems that help identify user accounts that are likely to be involved in abusive activities (such as spamming, phishing, malware hosting, or server resource overloading) based on behavior patterns, technical logs, and historical account data. Based on the identified risk level, proportional automated measures may be applied, including automated identity verification requests, temporary suspension of services, account restrictions, or other safeguards as per our Terms of Service. This processing is based on our legitimate interest in preventing platform abuse and ensuring the stable performance of our contract with you.

14. ACCEPTANCE OF THIS POLICY
    We assume that all Users of the HostGete Platform have carefully read this document and agree to its contents. If someone does not agree with this Privacy Policy, they should refrain from using our website and services. We reserve the right to change our Policy at any time and will inform users by updating this document or providing notices as indicated in the amendments section. Continued use of HostGete’s website and services implies acceptance of the revised Policy.

This Privacy Policy is an integral part of HostGete’s Terms and Conditions.

We will ask for your consent before using information for a purpose other than those set out in this Policy.

15. CONTACT INFORMATION
    For all your requests, questions, or comments concerned with this Privacy Policy, data deletion, or your privacy rights, please contact us at: support@hostgete.com.

16. APPLICATION OF POLICY
    Our Privacy Policy applies to all of the services offered by HostGete and our authorized infrastructure affiliates, but excludes services or third-party integrations that have separate privacy policies that do not incorporate this Policy.

Our Policy does not apply to services offered by other companies or individuals, including products, software, licenses, or sites that may be displayed to you or linked from our platform. We encourage you to review the privacy policies of any third-party sites or services you interact with.

17. AMENDMENTS
    Our Privacy Policy may change from time to time. We will post any Policy changes directly on this page of our website. If the changes are significant or materially affect your rights, we will provide a more explicit notice, which may include a dashboard alert or a direct email notification sent to your registered email address.
18. FURTHER INFORMATION
    If you have any further questions or require additional clarity regarding the data HostGete collects, how we protect it, or how we use it, please feel free to contact our Data Protection and Compliance team at support@hostgete.com.